COVID-19 Updates and Resources

Your source of information from Change Healthcare regarding COVID-19

Technology and Business Support to Help Providers and Payers Navigate the Crisis

As your healthcare technology and services partner, we're committed to ensuring the uninterrupted flow of clinical, financial, and administrative data to ensure you can respond to the extraordinary challenges posed by the pandemic.

How We’re Helping Providers

Solutions to maintain operational continuity and scalability, rapidly enable remote workforces, meet digital health requirements, optimize workflows, and stabilize revenue now and beyond.

How We’re Helping Payers

Solutions to facilitate fast and accurate payment, reduce administrative pressure, and quickly respond to member concerns while keeping staff safe.

How We’re Helping Communities

Solutions and services leveraging broad capabilities in support of government, public health, education, and corporate organizations’ contact tracing and clinical support efforts.

Service Notifications for Customers

The latest products, services, and solutions information for our customers related to COVID-19.

Advisory and Counsel From Our Experts

Important technology and business information drawn from experts within Change Healthcare, our partners, and other leading industry voices.

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Article

Uber-izing the COVID Vaccination Experience

Article

Uber-izing the COVID Vaccination Experience

Learn how enhancing the consumer experience throughout the COVID-19 vaccination process can reduce hesitancy, accelerate distribution and help individuals and communities get and stay healthy.

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On-demand Webinar

How to Manage Revenue Cycle and Operational Stability Throughout a Healthcare Crisis

On-demand Webinar

How to Manage Revenue Cycle and Operational Stability Throughout a Healthcare Crisis

How providers can drive strategies before, during, and after a healthcare crisis to help optimize financial performance.

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On-demand Webinar

Using Analytic Insights to Prepare for an Increase in Elective Procedures

On-demand Webinar

Using Analytic Insights to Prepare for an Increase in Elective Procedures

How data analytics can help organizations develop models that account for the impacts associated with delayed elective services.

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On-demand Webinar

How Providers Can Become True Navigators of Healthcare Costs for Their Patients

On-demand Webinar

How Providers Can Become True Navigators of Healthcare Costs for Their Patients

Tools and techniques to help patients navigate healthcare costs and improve their financial experience during the pandemic.

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On-demand Webinar

Managing Risk Adjustment During a Pandemic: Focus on Telehealth

On-demand Webinar

Managing Risk Adjustment During a Pandemic: Focus on Telehealth

Actionable insights on how to use innovative processes and new technologies, such as telehealth, to help manage risk in this new era.

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On-demand Webinar

COVID-19 and CMS Changes to Billing Guidelines

On-demand Webinar

COVID-19 and CMS Changes to Billing Guidelines

Explore the latest guideline changes and learn how to use data insights to help drive future planning.

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On-demand Webinar

The Pandemic's Impact on Elective Procedures and What Comes Next

On-demand Webinar

The Pandemic's Impact on Elective Procedures and What Comes Next

A look ahead at COVID-19’s impact on geographies, medical specialties, forecasting elective-procedure volume, and creating action plans.

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On-demand Webinar

How Clinical Labs Are Navigating Health Policies During and After the COVID-19 Crisis

On-demand Webinar

How Clinical Labs Are Navigating Health Policies During and After the COVID-19 Crisis

A top clinical laboratory shares its plan to navigate the crisis and help maintain a smooth revenue cycle after the pandemic is over.

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On-demand Webinar

A Revenue Cycle Tune-Up from the Top

On-demand Webinar

A Revenue Cycle Tune-Up from the Top

Top performers share fresh strategies on improving patient experiences, modernizing the revcycle, cost-saving efficiencies, and more.

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On-demand Webinar

Creating a Consumer-Centric Patient Experience in a Post-Pandemic World

On-demand Webinar

Creating a Consumer-Centric Patient Experience in a Post-Pandemic World

New research reveals the impact the pandemic is having on healthcare consumerism, and provides essential insights for every provider.

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Notification

Telehealth Services Coding Guide for Providers

Notification

Telehealth Services Coding Guide for Providers

Permanent and temporary Medicare telehealth service codes.

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On-demand Webinar

Five Strategies to Maintain Revenue Cycle Business Continuity During the Pandemic

On-demand Webinar

Five Strategies to Maintain Revenue Cycle Business Continuity During the Pandemic

There are five strategies that can help providers manage the pandemic’s impact on revenue to maintain long-term business continuity.

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Podcast

Dispelling Myths About Capacity Management

Podcast

Dispelling Myths About Capacity Management

Listen in as we discuss how COVID-19 impacted hospital capacity and examine why capacity management is critical for efficient operations during patient demand.

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Podcast

What’s Next for Telehealth, with special guest Ann Mond Johnson, CEO of the American Telemedicine Association

Podcast

What’s Next for Telehealth, with special guest Ann Mond Johnson, CEO of the American Telemedicine Association

Join us for a lively discussion on telehealth and its evolving definition, applications, innovations, potential obstacles and public policies.

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Podcast

Return to the Workplace with Special Guest Dr. David Shulkin, 9th Secretary of the Department of Veterans Affairs

Podcast

Return to the Workplace with Special Guest Dr. David Shulkin, 9th Secretary of the Department of Veterans Affairs

Listen in as healthcare executive and former VA Secretary Dr. David Shulkin shares advice for employers struggling to map out their re-opening plans.

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Article

Clinical Interoperability is Happening: How Will You Respond?

Article

Clinical Interoperability is Happening: How Will You Respond?

Learn more about the interoperability efforts organizations should be working on to meet government requirements and the data access needs of patients.

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Podcast

The Policy Connection: COVID-19 Impact on Ripples Through Medicaid and Medicare

Podcast

The Policy Connection: COVID-19 Impact on Ripples Through Medicaid and Medicare

Listen in as we dive into new guidance for state Medicaid agencies, how COVID-19 affects those who are duel eligible, and how these changes impact health plans.

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Podcast

How a Newly Minted CISO Approaches COVID-19 Security Risks

Podcast

How a Newly Minted CISO Approaches COVID-19 Security Risks

Listen as we chat with a newly minted CISO to discuss the changing risk management landscape, and reflect on cybersecurity issues facing every healthcare CISO.

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Article

COVID-19 Impact on Cardiovascular Departments

Article

COVID-19 Impact on Cardiovascular Departments

Learn more about the challenges COVID-19 is placing on cardiovascular departments as well as some things that can be done to help remedy or reduce the impact.

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Podcast

The Policy Connection: COVID-19 Testing and Surveillance Policy Proposals

Podcast

The Policy Connection: COVID-19 Testing and Surveillance Policy Proposals

Listen in as we discuss what American healthcare needs to accommodate effective COVID-19 surveillance as well as proposals for getting people back to work.

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Article

Five Tips for New Leaders in the Radiology Department During Charged Times

Article

Five Tips for New Leaders in the Radiology Department During Charged Times

Explore the five tips for new radiology department leaders that can help you deal with radiology department crisis and emergency management.

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Article

How Radiology Departments Must Adapt in Response to COVID-19

Article

How Radiology Departments Must Adapt in Response to COVID-19

See how Radiology departments can adapt in response to COVID-19 and what a shift to pandemic preparedness should look like and means for your department.

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Podcast

What Providers and Payers Can Do to Improve SDOH During the COVID-19 Crisis

Podcast

What Providers and Payers Can Do to Improve SDOH During the COVID-19 Crisis

Listen in as we discuss how to mitigate the health effects of social isolation and improve other social determinants of health arising from the pandemic.

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Man at home looking at bills and budget on laptop

Article

How to Support Patients and Help Protect the Bottom Line During the COVID-19 Crisis

Article

How to Support Patients and Help Protect the Bottom Line During the COVID-19 Crisis

Discover the steps providers can take during the COVID-19 crisis to help increase patient-collection outcomes and lower overall revenue risk.

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How Our Partners Are Helping

Working together with our partners, we are helping our customers overcome the unique challenges posed by the pandemic.

Stay Updated on COVID-19 News and Resources

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COVID-19 Updates and Resources

Introducing Change Healthcare's Vaccination Record

Change Healthcare COVID-19 Update and Frequently Asked Questions

Change Healthcare Supports Charitable Institutions Fighting COVID-19

COVID-19 Information

Technology and Business Support to Help Providers and Payers Navigate the Crisis

How We’re Helping Providers

How We’re Helping Payers

How We’re Helping Communities

Service Notifications for Customers

Assurance Reimbursement Management™ solutions and COVID-19

ClaimsXten™ Solutions and COVID-19

Clearance Solutions and COVID-19

Enterprise Imaging COVID-19 Support Advisory

HRSA COVID-19 Uninsured Program

InterQual® and COVID-19

MedRx™ COVID-19 Medical Claims

Member Engagement Solutions and COVID-19

Revenue Performance Advisor and COVID-19

Telehealth Benefits and Coding for COVID-19 FAQ

Telehealth Services Coding Guide for Providers

Advisory and Counsel From Our Experts

Uber-izing the COVID Vaccination Experience

How to Manage Revenue Cycle and Operational Stability Throughout a Healthcare Crisis

Using Analytic Insights to Prepare for an Increase in Elective Procedures

How Providers Can Become True Navigators of Healthcare Costs for Their Patients

Managing Risk Adjustment During a Pandemic: Focus on Telehealth

COVID-19 and CMS Changes to Billing Guidelines

The Pandemic's Impact on Elective Procedures and What Comes Next

How Clinical Labs Are Navigating Health Policies During and After the COVID-19 Crisis

A Revenue Cycle Tune-Up from the Top

Creating a Consumer-Centric Patient Experience in a Post-Pandemic World

Telehealth Services Coding Guide for Providers

Five Strategies to Maintain Revenue Cycle Business Continuity During the Pandemic

Dispelling Myths About Capacity Management

What’s Next for Telehealth, with special guest Ann Mond Johnson, CEO of the American Telemedicine Association

Return to the Workplace with Special Guest Dr. David Shulkin, 9th Secretary of the Department of Veterans Affairs

Clinical Interoperability is Happening: How Will You Respond?

The Policy Connection: COVID-19 Impact on Ripples Through Medicaid and Medicare

How a Newly Minted CISO Approaches COVID-19 Security Risks

COVID-19 Impact on Cardiovascular Departments

The Policy Connection: COVID-19 Testing and Surveillance Policy Proposals

Five Tips for New Leaders in the Radiology Department During Charged Times

How Radiology Departments Must Adapt in Response to COVID-19

What Providers and Payers Can Do to Improve SDOH During the COVID-19 Crisis

How to Support Patients and Help Protect the Bottom Line During the COVID-19 Crisis

How Our Partners Are Helping

Stay Updated on COVID-19 News and Resources

Stay up to date on the latest insights in today's rapidly changing healthcare technology industry.