Member Correspondence Advocate
A customizable communication product for health plans and administrators that want to improve member engagement through printed, telephonic, and electronic correspondence.
Transform member communication into meaningful, interactive engagement channels. Capture attention and compel action with targeted information relevant to each member’s well-being.
Create a differentiated member experience through personalized, timely, omnichannel communications. Work to improve retention and foster trust with high-quality, customizable content.
Convert paper-based correspondence to digital content to align with select member preferences. Reduce administrative costs related to printing and postage.
Increase member communications through multiple channels, including printed, telephonic (IVR), and electronic correspondence.
Improve Member Engagement, Satisfaction, and Retention
View our Member Correspondence Advocate brochure to learn how your plan can improve communication channels and help increase member engagement with customized welcome kits, EOBs, and more.