Member Payments

A healthcare payments solution that lets consumers view, pay, and manage all their healthcare bills in one place—on their health insurer’s portal and/or mobile app.
 

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Simplify Healthcare Payments

Offer a one-stop shop where members can view and pay all their healthcare bills via your portal or app 

Make it easy for members to understand what they owe each provider with adjudicated claim payments displayed on the bill

Let members access convenient payment options to prompt timely payments directly to providers 

Help improve your providers’ financial performance by accelerating cash flow and minimizing collection costs 

Improve the Payment Experience for Members and Providers

Build Members’ Trust in the Financial Experience

  • Our easy-to-use portal offers bill transparency, convenience, and speed to drive members’ digital adoption, satisfaction, and loyalty
  • Reduce the confusion of multiple bills arriving at different times, which then must be matched to EOBs. Member Payments shows each claim and adjudicated payment, and clearly displays the final amount owed. 
  • Make it easy for members to pay providers via your portal or app and offer multiple convenient payment options. You can also use our API to embed this payment functionality into your organization’s branded app. 

Help Providers Accelerate Payments and Reduce Costs

  • Enhance provider engagement and satisfaction by accelerating payments and cash flow while reducing collection costs associated with multiple statement mailings.
  • Providers can enroll in our portal to manage payments and exceptions; download posting files, EOPs, and reports; receive notifications and alerts; and research payment transactions and history.
  • Member Payments helps providers better manage PCI and risk and compliance mitigation. 

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Related Categories

Payers
Consumer Experience
Member Engagement