Digital Patient Experience Manager
A unified platform that orchestrates and personalizes multi-channel patient communications and supporting workflows to enhance the patient experience and drive outcomes for healthcare providers.
Increase patient satisfaction by creating a retail-like shopping experience for tests and procedures.
Improve cashflow by offering pre-procedure pricing to help reduce post-procedure self-pay, which can help lower the risk of bad debt.
Sustain/grow market share through improved patient satisfaction, reviews, ratings, and reputation scores.
Optimize revenue through improved acquisition/retention, e.g., scheduling, referrals, etc.
Improve efficiency by reducing the burden on providers, practice staff, and call center operations.
Achieve value-based objectives by adhering to connected care and quality standards.