End-to-End Advanced Revenue Cycle Management

RCM Complete™ delivers the industry’s broadest, most advanced suite of patient-centric solutions and services to help hospitals, health systems, and physician practices improve staff efficiency, optimize revenue, and elevate patient engagement.

Software and Services Across the Revenue Cycle

We partner with provider organizations to prevent denials, accelerate reimbursement, and improve the patient experience. As your single trusted source for revenue cycle management, we help you drive efficiencies via disruptive technologies, exception-based workflows, and powerful platform connectivity. 

Front-End

Patient access, retail-style shopping, financial clearance, coverage, and price transparency solutions and services

Establish strength early in the revenue cycle, deliver a better patient experience, automate pre-authorization, avoid downstream denials, and move self-pay collections to the front of the revenue cycle.

Mid-Cycle

Revenue integrity, charge capture, clinical documentation, and coding solutions and services

Revolutionize your ability to deliver appropriate care, submit clean claims, mitigate denials, and manage payers and revenue with an adaptable mix of services and technology. 

Back-End

Claims, reimbursement, and denial management, billing and payment solutions

Increase revenue, minimize AR days, reduce cost to collect, and achieve sustainable and predictable financial performance with data-driven insights and automated processes.

Revenue Cycle Analytics

Analytics solutions, benchmarking, performance insights, and financial diagnostics

The unmatched depth of our data means the right insights, at the right time, to help guide confident, informed decisions governing the revenue cycle from patient access through claims management to  reimbursement.

Halifax Health: End-to-End Partnership Helps Improve Claims Efficiency by Reducing Uncompensated Care

Improving Front-End Processes with the Clearance Patient Access Suite and Ahi QA Solution Boosts Upfront Collections and Reduces A/R at Health First, Brevard County, FL

Increased up-front 
collections by

45%

Reduced A/R
days by

18%

Gained visibility into registration errors and boosted employee engagement

"Over the past four years, real-time visibility into registration data accuracy has contributed to a boost in point-of-service collections of more than 45%, and the health system continues to meet or exceed aggressive targets."

Health First, Brevard County, FL

Patient-centered solutions

Build loyalty and attract new business by offering an intuitive digital experience that provides patients with greater access, transparency, and convenience—while supporting better outcomes.

One partner with comprehensive experience

Rely on a single trusted partner––with insights and experience spanning the entire revenue cycle––to help you navigate this complex environment, both now and into the future.

Applied expertise in disruptive technologies

Artificial intelligence, machine learning, and blockchain technology are more than merely buzzwords. They’re already infused into our revenue cycle management solutions, providing real results.

Change Healthcare and Epic: Integration to Optimize Revenue Performance

Electronic health record (EHR) implementations can be disruptive and pose risk to many areas of hospital operations–– especially in the revenue cycle. Change Healthcare and Epic have a well-defined collaboration, designed to maximize the functionality of our solutions. Customers with Epic enjoy an improved end-user experience, increased productivity, and optimized reimbursement. Our patient access and analytics driven claims management solutions are optimized to complement Epic to support a better clinical and financial experience for providers and their patients.

Explore Our Revenue Cycle Software & Services

Patient Access & Financial Clearance

Revenue Integrity

Reimbursement Management

Revenue Cycle Analytics